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Torus Liverpool Warrington St Helens 08006781894





ScrutinyWeek

NHFVirtual Steve Coffey Hi Steve, The Torus staff are becoming impossible ignoring people, no doubt you are having a jolly good time. I don't work for nothing the Sector are becoming insulting in full view of Public scrutiny

Sanctuary Housing

NEWS

Black Woman Charged More Rent Than White Neighbour For Identical Property

NHFVirtual
tenants
Black woman charged more rent than white neighbour for identical property

Sanctuary Discrimination Case Review

20 July 2020

Among Sanctuary’s core values are diversity and integrity. These values aren’t just rhetoric, they are standards that we hold ourselves to. We continually strive to live up to them and take allegations of discrimination or even of poor practice very seriously. They offer an opportunity to learn and potentially improve.

A story has been featured in the media regarding a black resident living in one of our private sector properties who contacted us to say they felt they had experienced racial discrimination in that they were paying more rent per month than their white neighbour. We take such allegations extremely seriously.

We reviewed our records and have found that these are two leases granted at different points in time on different terms. In addition, because of an administrative error, we didn't increase the neighbour's rent when we should have done thereby exacerbating the difference.

This explains the difference in amounts and we have found no evidence to date that discrimination nor unconscious bias played a part in the letting or management of the leases. But, given that our values matter to us, we want to be absolutely sure that this case was not, nor can even be perceived to be, discriminatory.

So we are investing in an independent, external case review to test for discrimination or unconscious bias. The case review will report directly to the Group Chief Executive and we are keen to explore whether we can learn from this.

We are working to ensure that our people, our stakeholders and, above all our customers, can have complete confidence in our practices, motives and values. We recognise being anti-racist isn’t just about not discriminating, it’s about actively changing the status quo to create a more equal and inclusive society.



Replying to @StephenPMulcair @Tenants_Fdn and 20 others
Housing_Rt
FOR MORE LIKES
NHFVirtual
Hi Stephen have you received any communication regarding grounds maintenance participation? This is discriminating psychological abuse, this is what the Public see and will be our job to make sure they do unless you advise otherwise

Tracey Lees@TraceyLees2 CEO of @WandleHA
Housing_Rt
NHFVirtual
I'm convinced there is something menterly wrong with these people!@WandleHA are clearly provoking Pensioners in Sheltered housing, not content ignoring Tenants and Public.
Tracey Lees
@TraceyLees2
Stargazer lillieshave opened at last ! The foliage shot up very quickly they are over 6ft . Buds took an age to open ,today all is well
traceysplot
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